Can I use more than one gift card to pay for a booking?
Yes, as long as you have the different codes fo...
Can a gift card be exchanged for money?
No, the gift card must be used as payment/part ...
I've received an invoice from Captum, can I make a partial payment?
If you want to make a partial payment that is o...
My credit card does not work to pay with
If it is not possible to pay with your credit c...
My gift card has expired - can I extend it?
No, your gift card has to be used within the ti...
The price is changing when I am about to pay for my booking - why?
The price that we are presenting on our website...
Why do you not have my bank as an internet payment option?
The banks we present when you are about to pay ...
I have completed my payment but want to change the payment methods afterwards - is that possible?
No, that is not possible.
Can I use partial payment for my trip?
Sembo is cooperating with Captum who offers inv...
Why is the name Stena Line Travel Group stated on my invoice/account information?
If you have booked flight tickets/ferry tickets...